Quality Management System

Our Quality Management System (QMS) consists of 3 parts.

•  The Quality Manual describes our Company policy and objectives, our documentation requirements, our responsibilities and authority, our resources and our measurement and control requirements.
• The Management System describes the processes and instructions for the performance of our
• The Quality System describes the auditing procedures that allow us to measure our performance with quantitative data, as well as the procedures for examining non-conformance and opportunities for system improvements.
• Our QMS documentation is accessible and controlled on our internal computer network. Managing Directors have overall responsibility for our QMS. They are responsible for ensuring resources are available, policies and objectives are set and communicated, and system improvements are
• Managers have measurable objectives to demonstrate that their actions are effective and that client satisfaction is being.

Specifically, management will :

•  Communicate our QMS and our commitment to meeting client and regulatory requirements to all employees.
• Enable our employees to give their full commitment to excellence by having a full understanding of QMS and how their individual actions affect its success.
• Establish and maintain a working environment that encourages the delivery of quality workmanship through orientation, training, job preparation and safety awareness.
• Provide service that meet specified requirements or objectives as established at the Management System Review, Quality Review, Marketing Review, and Quotation Review Meetings.